Returns & Exchanges
We want you to love your planning experience, which is why we offer a 30-day return policy for unused items in their original packaging. Please note that dated planners and personalized accessories must be in brand-new condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it to your package.
- 3.Pack Your Items
Carefully place your unused products in their original boxes to ensure they are protected from damage during transit.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 7-10 business days of receipt.